Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Limited edition drops may require extra handling time due to high demand.

Shipping Rates & Discounts

  • Flat Rate Shipping across Canada.
  • FREE Shipping automatically applies when you purchase 2 or more items.
  • Black Friday & special promotions may include additional shipping perks (see campaign details).

Delivery Times

  • Canada: 3–9 business days.
  • U.S.: 7–14 business days.

Tracking Your Order

  • Once shipped, you’ll receive a confirmation email with a tracking number.
  • Track your package anytime through the carrier’s website.

Customs & Duties

  • International customers are responsible for any customs fees, duties, or taxes applied by their country.

Lost or Delayed Packages

  • We are not liable for delays caused by carriers, weather, or customs.
  • If your order is lost or delayed beyond expected timeframes, contact us atΒ pinasbrimcanada@gmail.comΒ and we’ll assist you.

Address Accuracy

  • Please double‑check your shipping address. We are not responsible for packages sent to incorrect addresses provided at checkout.